Terms of Service

1.1 Acceptable Use Policy

When using our services, you agree to:

• Provide accurate and truthful information
• Use services only for lawful purposes
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Maintain the security of any account credentials

1.2 Prohibited Uses

You may not use our services to:

• Transmit harmful, threatening, abusive, or defamatory content
• Violate intellectual property rights of others
• Distribute spam, malware, or viruses
• Engage in fraudulent activities or misrepresentation
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers

1.3 Service Access Requirements

To access certain features of our services, you may need to provide information, create an account, or meet specific eligibility requirements. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.4 Fair Usage Guidelines

We strive to provide fair access to all users. We reserve the right to limit or suspend service access if usage patterns indicate abuse, excessive resource consumption, or violation of these terms.

2.1 Account Creation and Management

When creating an account with us:

• You must be at least 18 years old or have parental consent
• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized access
• You agree to update information promptly when it changes

2.2 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.

2.3 Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or illegal activities
• Your account remains inactive for an extended period
• We are required to do so by law

You may terminate your account at any time by contacting us. Upon termination, your right to access and use our services will immediately cease.

2.4 Multiple Account Policy

Unless explicitly authorized, you may only create and maintain one account. Creating multiple accounts to circumvent restrictions, manipulate services, or for any improper purpose is prohibited.

3.1 Service Uptime and Maintenance

We strive to maintain high service availability, but we do not guarantee uninterrupted access to our services. We may perform scheduled maintenance, updates, or emergency repairs that may temporarily affect service availability. We will attempt to provide advance notice when possible.

3.2 Feature Availability

Service features and functionality may vary based on your service plan, geographic location, or other factors. We reserve the right to add, modify, or remove features at our discretion.

3.3 Geographic Restrictions

Our services are intended primarily for users in South Africa. While we may provide access to users in other locations, certain features or services may be limited or unavailable due to legal, regulatory, or technical constraints.

3.4 Service Modifications and Updates

We continuously improve our services and may modify, update, or discontinue features without prior notice. We will make reasonable efforts to communicate significant changes that may affect your use of our services.

3.5 Service Interruptions

Service may be interrupted due to maintenance, technical issues, force majeure events, or circumstances beyond our reasonable control. We are not liable for any loss or inconvenience resulting from service interruptions.

4.1 Our Content and Trademarks

All content on our website and services, including text, graphics, logos, images, software, and design elements, is the property of Nexus Digital or our licensors and is protected by South African and international copyright and trademark laws. You may not use, reproduce, modify, or distribute our content without explicit written permission.

4.2 User-Generated Content

When you submit content to us, you:

• Retain ownership of your content
• Grant us a license to use it for service delivery and improvement
• Warrant that you have the right to share the content
• Agree not to submit content that infringes on others' rights

4.3 License to Use Services

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include any rights to reproduce, distribute, or create derivative works from our services or content.

4.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with details of the alleged infringement, and we will investigate and take appropriate action.

5.1 Service Fees

Certain services may require payment of fees. All fees are quoted in South African Rand unless otherwise specified. You agree to pay all applicable fees as described in your service agreement or as displayed on our website.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge the payment method you provide for all fees due.

5.3 Refunds and Cancellations

Refund policies vary by service type and will be communicated at the time of purchase. Generally, refunds are provided at our discretion and may be subject to cancellation fees or conditions outlined in your service agreement.

5.4 Fee Changes

We reserve the right to modify our fees at any time. Changes to fees will be communicated in advance, and continued use of paid services after fee changes constitutes acceptance of the new fees.

7.1 Applicable Law

These Terms of Service are governed by the laws of South Africa. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of South Africa.

7.2 Dispute Resolution

We encourage resolving disputes amicably through direct communication. If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing legal action.

7.3 Limitation Period

Any claim arising from these terms or our services must be filed within one year of the cause of action arising, or such claim will be permanently barred.